Facilitation & Product Discovery Toolbox

FREE tutorials, guidelines and downloads to help you facilitate workshops and sprints to improve your product discovery.
Got a question or need help with any of the tools? Contact us here! We’re happy to help! 👋

TUTORIALS

The Facilitator’s Body Language (06:25)

What is answered in the video:

  • What is a “relaxed” body position?
  • How much movements should you do?
  • Is too much movement bad?
  • What should you do with your hands and is it even possible to convey your message through your face?

The Facilitator’s Messages (04:29)

What is answered in the video:

  • How can you create convincing messages?
  • How can you highlight the most important message during your speech?
  • And is it good to read out your notes on your paper loud?

The Facilitator’s Impressions (04:43)

What is answered in the video:

  • What kind of atmosphere do you create or want to create?
  • What kind of emotions are in the room?
  • How can you make everyone feel comfortable?
  • What should you pay attention to?

Facilitator Intro (15:17)

Three key aspects of facilitation ensuring that you appear confident and professional in front of your audience.

What is answered in the video:

  • How to best introduce oneself as a facilitator in front of people?
  • What you need to say in detail?
  • How to introduce a new exercise?

The Facilitator’s Agenda (05:53)

Running a Design Sprint is a high-intensity activity that requires the facilitator to be on top of their game giving a 110% of their attention to what is happening in the room. In the Sprint you won’t have time to develop your agenda. Or think about material necessary for your next exercise.

What is answered in the video:

  • How to structure your workshop in advance?
  • How to use a checklist to organize an agenda?

The Communication Compass(11:51)

The 4 communication dimensions of our NEON Communication Compass, which help you to navigate your participants needs for a smooth Design Sprint or a workshop.

What is answered in the video:

  • How to respond to your workshop participants on a communication level.
  • How to use a checklist to organize an agenda?
  • How to deal with difficult participants?

ARTICLES

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CASE STUDIES

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WEBINARS

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